Shipment Policy

Vceela provides the facility of worldwide shipping. The following terms and conditions apply:


Shipping Areas

Vceela ships orders in Pakistan and worldwide with only a few exceptions. Vceela has shipped to the United States, Canada, Brazil, United Kingdom, European countries, Australia, New Zealand, Middle East, and African and Asian countries.


Shipping Method

For local orders, Vceela takes services of its partnered courier companies including BlueEx, Leopard Courier Services, and Penta Express.

Regular international shipments are conducted through standard postal mail services. International logistics or courier services will be used for fast international shipments including DHL and FedEx, based on the location-wise shipment charges.


Shipping Charges

Shipping charges apply according to the shipping method, product volumetric weight, and destination location. Shipping charges on your order will be calculated at checkout while placing an order.


Shipping Time

Shipping time varies for products based on its availability and product manufacturing time.  In case of availability of a product, the shipment time is from 2 to 4 working days.

For international orders, shipping time varies according to product availability, quantity ordered, processing time, and the shipping method being used. The estimated shipping time for your order is written in the product descriptions.


Note: Shipping may be delayed due to processing at customs authorities.

Handling Time

After order confirmation, all products for local and international orders are collected from the seller(s) and verified for their quality by Vceela’s team. It may require 2 – 3 business days for verification and processing before the order is being prepared.

Custom Duties (for International Orders only)

Custom or import duties or taxes may apply based on the product(s) you purchase and your country or state laws. The customer will be responsible for import duties or taxes on purchased products.


As required by customs authorities, your international order would state the value of your order, that is, the cumulative amount of all product prices (in USD) included in the order. You may be charged for custom fees or taxes according to the order value.


If your order is a gift to your beloved one, please mention it while placing the order so that it can be mentioned as a “Gift” on your international order. However, the company has the discretion not to declare it as a "Gift" anyway. Furthermore, your local customs have the authority to denounce it according to their policy.


For further detail regarding customs fees or import duties and taxes, please contact your local customs office.

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